Friday, June 26, 2020

Cabin Crew Selection


I was one of the luckiest candidates to get the opportunity to be part of one of the best Airlines in the World. 
Did you know only 3% of candidates out of approximately 144,000 applicants each year are successful. Two months of intense training involved learning how to provide first-class customer service to safety/emergency procedures along with medical training.

Anything from learning about French wines to evacuating an aircraft in 90 seconds, where effective communication and time management is paramount. Training is retested on a yearly basis ensuring you are competent at all times.


Eighty-seven countries later I can truly say I`ve grown immensely both personally and professionally. From ensuring you are immaculately groomed for a 3 am flight to reaching the briefing ahead of time, it takes a certain type of person to flourish in this role. Having traveled to each and every corner of the globe, learning how to work around the clock, working with over 160 different nationalities, having had enriched cultural experiences.


That's all for today. I will be back soon with more writing. Thank You.

Labels: , , , , , , , ,

Wednesday, June 24, 2020

Emirates: Cabin Crew Interview Story

Emirates Airlines conducts an interview sometimes with specific language requirements. They were conducting an interview in Kolkata and was selecting mostly Bengali Language speakers. Frankfinn Airhostess Institute is responsible to do the pre-screening test on behalf of Emirates airlines in India. So I wrote an e-mail to the institute and expressed my interest to attend the screening test for the interview. Then I had to wait for their response. Most International airlines do not allow candidates to attend the interview sessions until you have an Invitation Mail/Letter by the company. It is the most Mandatory requirement. 
  

To understand the specific requirements of the airline you are applying for, you must go to the website of the company and read them yourself in the career section. Again, most airlines (International & Domestic) require you to register yourself on their career website portal. Even though Frankfinn does the pre-screening, I was still required to register on the Emirates career page.
 
After I received the invitation, I had to call in sick to attend the interview. It was a bit too late to apply for leave. I knew that if I got selected, then I might need 2-3 days to complete the interview sessions.
Like every other interview, the first day was self-introduction round, then I got selected and was called for the next rounds on the next day. The second day was Group Discussion round and English test. Then, I was called in for the final round on the third day. I was given a specific time to attend the session and it was the most important round, as this was a one-on-one session. I was asked questions were like:
  • -      What do you like about this job?
  • -      Tell me about a situation when you had a disagreement with your senior colleague at work.
  • -      How did you handle the situation?
  • -      Tell about a situation when you did something different/out of the way for a customer to make him/her happy.
  • -      Talk about a moment when you felt disappointed in your job role.

This round took almost 1 hour. After the interaction session, I was told that if I get selected I will get a call and I will be informed about what steps to take further for the joining process. After a long wait of almost one and a half months, I received The Golden Call. That’s what they call it, which gave me all the duties I had to do to continue with the joining process and procedures.

That’s all for today. I will come back with more writing soon again. Thank you.

Labels: , , , , , , ,